You may have Creative Cloud installed on your computer and don't have access to the login credential. How to Uninstall Creative Cloud without Signing in? Just select apps you want to uninstall and click Cleanup Selected to uninstall them. Then run the tool, which comes with a clear interface. On Mac, install the Adobe Creative Cloud Cleaner Tool for Mac. Creative Cloud is uninstalled when you see a line that says: " Adobe Creative Cloud Cleaner Tool completed successfully". Type y and then hit Enter again to confirm your selection. Then type a number to select the app that you need to uninstall. It has an interface that looks like Command Prompt.įollow the onscreen instruction to select a language. On Windows, download the Adobe Creative Cloud Cleaner Tool. If Adobe Creative Cloud won't be uninstalled via its uninstaller, Adobe offers a cleaner tool to fix Creative Cloud installation and uninstallation issues. Restart your Mac to see if Adobe Creative Cloud is gone. Then double click Uninstall Adobe Creative Cloud to get it uninstalled. For example, to uninstall Photoshop CC, double click Uninstall Adobe Photoshop CC. Run uninstallers of all the Creative Cloud apps. On Mac, go to Applications > Utilities > Adobe Installers. (If you couldn't find the uninstaller on the PC, download it from Adobe help center. Then run the Creative Cloud Uninstaller to completely uninstall Creative Cloud for desktop. Select all the Creative Cloud apps, click Remove or Uninstall to clear them from your computer. On Windows, go to Control Panel > Programs > Programs and Features. You still have Creative Cloud applications installed on your computer that require it." However, sometimes, Creative Cloud couldn't open and you won't be able to uninstall CC apps from the CC desktop, and that's why you want to uninstall Creative Cloud desktop. When you try to uninstall Adobe CC for desktop without uninstalling the CC apps beforehand, the error pops up: " couldn't uninstall Creative Cloud for desktop. Get rid of apps that won't be uninstalled.įix Adobe Creative Cloud Won't Uninstall on Mac/WindowsĪdobe Creative Cloud is required to install, update or sync Creative Cloud apps.If you can't uninstall Adobe Creative Cloud as described above, follow the tricks below to uninstall Adobe Creative Cloud on Mac or Windows. However, Adobe Creative Cloud won't uninstall with errors such as " couldn't uninstall Creative Cloud for desktop", " uninstallation of Creative Cloud desktop completed with errors". Library/Application Support/Adobe/OOBE/Configs/Īnd reinstall the CC Desktop app to fix the issue.When Adobe Creative Cloud won't open, install or update apps like Photoshop CC, Lightroom, Illustrator CC, you need to uninstall Creative Cloud and reinstall it to fix the error. Uninstall the Creative Cloud Desktop app, delete the ServiceConfig.xml file here: The same file seems to be the root of the same issues on Mac OS. Run the Adobe Creative Cloud Cleaner Toolĭownload and install the Adobe Creative Cloud Desktop app from Mac OS If that doesn't work, a full uninstall/reinstall has been demonstrated to work:ĭelete the same ServiceConfig.xml file above (this may ask for elevation on Windows) If that's the case, follow the steps here under "Enable Apps panel retrospectively using the ServiceConfig.xml file" and restart the CC Desktop app. After an uninstall of the serialized version of CC and a reinstall as a named-user, the Apps tab may continue to be missing. Some serialized versions of the Adobe Creative Cloud installers suppress the Apps tab from being visible in the CC Desktop app. You may have been using an older Serialized version of Creative Cloud that has an expired license.Did you try using the Adobe Cleaner Tool to get your Apps to show in Adobe Creative Cloud and they still don't appear?.
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